NUEVOS SISTEMAS TECNOLÓGICOS, S.L. (NEOSISTEC) will process your personal data in order to provide service through the Navilens application to the user, helping you to obtain information about the environment by reading digital markers, signaling of spaces and guidance and access to information. You can exercise your rights of access, rectification, deletion and portability of your data, of limitation and opposition to its processing, as well as not being subject to decisions based solely on the automated processing of your data, where appropriate, at the email address electronic dpo@navilens.com
We recommend that you read the privacy policy before providing us with your personal data.
NUEVOS SISTEMAS TECNOLÓGICOS, S.L. (NEOSISTEC) then informs about its privacy policy applied to personal data. The use of the website does not imply that the user must provide any information regarding their identity, and cannot be associated with a specific user by the company. In the event that personal data is provided, these data will be collected and used in accordance with the limitations and rights set forth in the aforementioned standard.
WHO IS RESPONSIBLE FOR THE TREATMENT OF YOUR DATA?
• RESPONSIBLE FOR THE PROCESSING of your data is: NUEVOS SISTEMAS TECNOLÓGICOS, S.L. (NEOSISTEC)
• CIF: B73351520
• Postal Address: CENTRAL STREET Nº10, BUILDING AZOR, 4th PLANT, 30100, MURCIA, MURCIA
• Email: dpo@navilens.com
WHAT KIND OF DATA DO WE TREAT?
Device identification for sending notifications
Health data (indication of whether the user indicates wheelchair mobility or specific functional diversity)
In addition, the app accesses the following device data:
- Detailed location of the mobile device
- Date and time when a bookmark reading was produced by a device.
- Identifying number of the bookmark read.
- Identification number of the device (the application does not store a number that allows identification of the device and therefore can be associated with a user, but a number that consists of a part of the device's IMEI plus a random number).
- User email if you have previously entered it
The application also accesses the following permissions:
- Location: it is required for the correct provision of the service and the improvement of the app's functionalities.
- Camera: required for reading the marker.
- Storage: it is required so that the user can make his personal annotations. This data is private to the user and is stored locally.
In the event that you contact us for the sending of queries, doubts or suggestions, Neosistec will also access your identification data (For example: Your first name, last name, language, country from which you interact with us, contact information , etc.)
Remember that, when we ask you to fill in your personal data to give access to some functionality or service of the web, we will mark some fields as mandatory, since they are data that we need to be able to provide the service or give you access to the functionality in question.
Please keep in mind that, if you decide not to provide us with this information, you may not be able to complete your registration as a user or that you cannot enjoy these services or features.
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
Depending on how you interact with our website, we will process your personal data for the following purposes:
1. Reading bookmarks
In NEOSISTEC we use the data you provide to help you obtain information about the environment by reading digital markers. The signage of spaces and guidance and access to information.
We only process personal data that is strictly necessary to manage or resolve your request or request.
2. For sending notifications
3. Usability and quality analysis for the improvement of our services
If you access our Platform, we inform you that we will treat your navigation data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform and thus be able to introduce improvements in it. Likewise, on occasion, we carry out quality actions and surveys aimed at knowing the degree of satisfaction of our customers and users and detecting those areas in which we can improve.
WHAT IS THE LEGITIMATION FOR THE TREATMENT OF YOUR DATA?
The legal basis that allows us to process your personal data also depends on the purpose for which we treat them, in this way we will find different legal bases by virtue of the following purposes:
1. Reading bookmarks.
The legal basis for the processing of your data is informed consent by accepting the terms and conditions of use.
2. Notifications.
The legitimate basis for processing your data is the consent you give.
3. Usability and quality analysis
Consent expressed through acceptance of the terms and conditions.
HOW LONG WILL WE KEEP YOUR DATA?
The data will be kept until your withdrawal as a user of the application occurs, and subsequently for 4 years for compliance with legal and contractual obligations.
Nuevos Sistemas Tecnológicos has no way of knowing when you cease to be a user, so please send us an email to dpo@navilens.com to let us know this circumstance.
WILL WE SHARE YOUR DATA WITH THIRD PARTIES?
To fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to third parties that provide us with support in the services we offer and that we detail below:
• To carry out the corresponding service and put applicants in contact with service providers.
• Technology service providers
WHAT ARE YOUR RIGHTS WHEN YOU FACILITATE YOUR DATA?
We promise to respect the confidentiality of your personal data and to guarantee the exercise of your rights.
You can exercise them at no cost by sending an email to our address dpo@navilens.com, simply indicating the reason for your request and the right you want to exercise.
If we consider it necessary to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
Ask us for access to your data that we have.
Ask us to rectify the data we already have. Please note that, by actively providing us with your personal data by any means, you guarantee that they are true and accurate and you agree to notify us of any changes or modifications to them.
Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we need to treat them as we have previously informed you, or that we no longer have the legitimacy to do so.
Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the necessary time when you may need it. If you have given us your consent to the processing of your data for any purpose, you also have the right to withdraw it at any time.
On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.
Finally, we inform you of your right to file a claim with the relevant data protection control authority, in particular, with the Spanish Data Protection Agency: https://www.agpd.es/portalwebAGPD/index- ides-idphp.php
CHANGES TO THE PRIVACY POLICY.
We may modify the information contained in this Privacy Policy when we deem it convenient. In the event that we do so, we will notify you by different means through the Platform, or even communicate it to your email address when the change in question is significant to your privacy, so that you can review the changes, value them and, where appropriate, oppose or unsubscribe to any service or functionality.